Please bring your bathing suit and a water bottle (no glass, please). We’ll take care of the rest - two towels per guest, body wash, shampoo, and conditioner in our showers, plus secure lockers for your belongings.
While we welcome walk-ins, we recommend booking ahead through our app or website. You’ll be able to view availability, join waitlists, and plan your visit with ease.
Please note that due to the busy area we’re located in, street parking is extremely limited. We recommend using the valet service located in the alleyway behind AetherHaus, available daily from 11:00am to 11:00pm. Limited street parking can also be found on Davie Street and the surrounding side streets.
Open Haus is a self-guided exploration through our sauna, plunge pools, and tea lounge. Aether Guides enhance the experience by tending the stove with essential oils, circulating heat and aroma through the space. We offer different atmospheres: silent, casual, or social, so you can find a rhythm that resonates.
AetherHaus is a sanctuary designed for stillness, restoration, and intentional presence. Please help us uphold this space by observing the following:Phones Away: Kindly store your phone in your locker. No photos, calls, or videos.Soft Conversation: Speak softly and respectfully to honor the journeys of others.Towel Use: Sit or lay on your towel in all hot and cold zones.No Outside Food or Drink: We offer tea on-siteRespect the Flow: Move intentionally, give others space, and approach the experience with mindfulness.
We advise against hot and cold therapy during pregnancy unless specifically approved by your healthcare provider.
If you’re experiencing symptoms of illness, we ask that you reschedule your session. Our goal is to maintain a healthy space for all guests and team members.
Yes - you can share credits with friends. When booking a session, you’ll be asked if it’s for yourself or a guest. If you’re reserving for a guest, they’ll complete their registration at reception when they arrive.
Yes we do! Please contact mika@aetherhaus.ca for all private session inquiries
To honor our staff and fellow guests, we ask for 8 hours’ notice to cancel or reschedule. Late cancellations are subject to a $10 charge, and an additional $15 No-Show Fee for Members. Credit holders will have charges deducted from their credit balance on their account.
Yes. AetherHaus is a fully inclusive space. All of our facilities—including washrooms, showers, and changing areas—are gender-neutral.
Yes. We offer step-free access, an accessible washroom, and a private changing area. For guests who are unable to access our cold plunge tubs, we offer an ice-cold rinse-off area to experience the benefits of cold exposure safely.
All guests must be 19 years of age or older. This policy helps ensure a safe environment and supports the depth of experience for everyone in the space.
Not at this time, but we are open to collaborations and partnerships. If you’re interested in recurring group sessions or workplace wellness experiences, please reach out, we’d love to connect.
Out of respect for the privacy of our guests, we ask that phones and cameras remain in your locker. This is a space to connect with yourself—not your screen.
Thermotherapy is the intentional cycle of heat, cold, and rest. At AetherHaus, this tri-phase journey stimulates circulation, supports detoxification, and activates the nervous system in a way that boosts resilience, clarity, and peace.
We use all-natural, gentle products from The Soap Dispensary in Vancouver. They are free of parabens, sulfates, and synthetic fragrances, and scented only with essential oils.
Yes! Every guest receives two towels, and robes are available to rent for $5 if you’d like a little extra coziness during your visit.”
Yes. Conditions like uncontrolled asthma, heart conditions, epilepsy, or severe circulatory disorders can be contraindications. If unsure, guests should consult their healthcare provider before attending.
Please arrive 10-15 minutes early to settle in to the space. Late arrivals may not be admitted once the session begins, and missed sessions are subject to our late cancellation/no show policy.
